Baltimore, Md. – October 20, 2022 — ForgeOS, a provider of scalable digital insight solutions recently launched by a team of industry veterans, today introduced its flagship product by the same name. ForgeOS is an Operating System (OS) for the partner channel that combines state-of-the-art customer-facing software with extensive professional services. A customer solution centered around analytics, procurement, and management, the ForgeOS Operating System addresses the increasing complexity of the telecom market for mid-market/enterprise organizations and the channel.
ForgeOS is the brainchild of industry experts, including executives and engineers from Ten4; a leading channel professional from Dynamic Network Advisors; and a proven leader and co-founder of MASS Communications. Together, the ForgeOS team has had a 360-degree, front-row view of the telecom market and the fierce rate of change it continues to endure. ForgeOS offers a unity of purpose between customers’ needs for stronger analytics and immediate savings across the telecom lifecycle, and partners’ needs for extended value and access to new markets.
“The telecom market’s rapid rate of change has created unprecedented volatility and barriers for channel growth,” said Brooke Frank, founder of Ten4 and ForgeOS CEO. “As market disruptions continue, partners and customers are finding that visibility is limited, control is chaotic, projects are more complex, services are siloed, commission is inaccurate, and data is missing, cumbersome, or entirely irrelevant. We knew there had to be a better way. ForgeOS is a new company offering a proven proprietary technology, both created to calm the storm.”
“We are excited to launch this enterprise and offer our Operating System to the partner channel,” said Marc Gold, MASS Communications co-founder and ForgeOS President and COO. “This innovative partnership puts their future front and center.”
While the Operating System is designed to be customer facing, it is intentionally engineered to add immediate value to the channel. “Long-established partners are finding their businesses threatened, and their futures uncertain,” said Mike Sickle, founder of Dynamic Network Advisors and ForgeOS CRO. “Our Operating System offers the technology partners need to access new markets and the resources they’ve been lacking to influence policy, negotiate better contracts, get the commissions they deserve, and take back control of their business.”
Customer organizations also continue to overspend while managing their telecom suppliers, devices, projects, assets, expenses, billing, and contracts. Gartner and other research firms consistently identify telecom as among the most challenging categories to keep costs in check. “Mid-market and enterprise executives need a way to stop the bleeding in telecom management,” said Hadley Bergh, formerly with Ten4 and now ForgeOS Vice President. “Too many TLM solutions focus on big data, rather than aggregating relevant data and delivering it in a practical and contextualized format. With ForgeOS, customers can start projects faster, spot errors more quickly, automate recurring tasks, and save 30-40% across the project lifecycle.”
It is the focus on the relationship between the customer’s challenges to understand more and save money, and the channel’s need for more value and differentiation that makes ForgeOS unique. Unlike traditional TEM or TLM platforms, ForgeOS offers a new way to do business, and a smarter approach to data analytics. It gives each entity control, visibility, automation, support, and the resources they need to save time and money, and to win more business.
ForgeOS is offered directly and exclusively to partners who have access to the ForgeOS data repository and professional services on behalf of their customers. ForgeOS will also pioneer new security for partners as the market continues to evolve. Engaging with ForgeOS will not disrupt partner/customer relationships, as the ForgeOS model is designed to serve partners, not compete with them. The bottom line? Partners will have more control and flexibility with their base of customers than ever before.
To learn more about ForgeOS, visit www.ForgeOS.co.
About ForgeOS:
Our main mission is to develop and deliver the technology, tools, talent, and insight required to make a demonstrable positive impact on the bottom line for partners and their customers. With over 50 years of collective technology, partner channel, and industry experience, ForgeOS delivers automation and expertise designed to unravel the complexity of the telecom market.